Privacy Policy
Last updated: January 2024
1. Introduction
LISO LTD ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our B2B services.
This policy applies to all business partners, prospective clients, and website visitors.
2. Information We Collect
Business Contact Information
- Company name and business registration details
- Contact person name, title, email, and phone number
- Business address and shipping information
Transaction Information
- Purchase orders, quotations, and commercial invoices
- Product specifications and customization requirements
- Payment and shipping records
Technical Data
- IP address, browser type, and device information
- Website usage data and analytics
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Processing and fulfilling B2B orders and inquiries
- Providing customer support and account management
- Sending product updates, quotations, and business communications
- Improving our products, services, and website experience
- Complying with legal obligations and export regulations
- Preventing fraud and ensuring transaction security
4. Information Sharing and Disclosure
We do not sell your business information. We may share data with:
- Service Providers: Logistics partners, payment processors, and cloud hosting services
- Business Partners: Manufacturing facilities and quality control agencies (under strict confidentiality)
- Legal Authorities: When required by law, regulation, or legal process
- Corporate Transactions: In case of merger, acquisition, or asset sale (with advance notice)
5. Data Security
We implement industry-standard security measures to protect your information:
- Encrypted data transmission (SSL/TLS)
- Secure server infrastructure and access controls
- Regular security audits and vulnerability assessments
- Employee confidentiality agreements and training
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain business information for as long as necessary to:
- Fulfill contractual obligations and provide ongoing services
- Comply with legal, tax, and accounting requirements (typically 7 years)
- Resolve disputes and enforce agreements
After the retention period, data will be securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your data (subject to legal obligations)
- Objection: Object to certain data processing activities
- Data Portability: Receive your data in a structured format
To exercise these rights, contact us at [email protected]
8. International Data Transfers
As a global B2B manufacturer, we may transfer your information to countries outside your jurisdiction. We ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs) approved by regulatory authorities
- Adequacy decisions by competent data protection authorities
- Binding corporate rules and data processing agreements
9. Cookies and Tracking
Our website uses cookies and similar technologies to:
- Remember your preferences and settings
- Analyze website traffic and user behavior
- Improve website functionality and performance
You can control cookies through your browser settings. Disabling cookies may limit certain website features.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before sharing information.
11. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact:
LISO LTD - Data Protection Officer
Email: [email protected] Phone: +86 571 82480052 Address: Room 409 Building B, Electric business Industrial Park, No. 257 East Qian Nong Road, Xiao shan district, 311215 Hangzhou China
This policy complies with GDPR, CCPA, and other applicable data protection regulations.